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Concrete driveway saga continues
Concrete driveway saga continues
No bluster. But just today after 20 e-mails and a dozen phone calls
did they finally say they were coming to look it over. It is 4:30PM
CST and still no show.
I cancelled my appointments with my customers to wait for these folks.
(I guess a little bluster) I am an Electrician and it cost me a few
bucks to ignore a couple of service calls and pass them to an
associate.
It is still light out. Maybe they'll still show up.................
And maybe I'll be President.
Ah well,
Roscoe aka Rick
Knowledge is like money, the less you talk about it
the more people assume you have.
No bluster. But just today after 20 e-mails and a dozen phone calls
did they finally say they were coming to look it over. It is 4:30PM
CST and still no show.
I cancelled my appointments with my customers to wait for these folks.
(I guess a little bluster) I am an Electrician and it cost me a few
bucks to ignore a couple of service calls and pass them to an
associate.
It is still light out. Maybe they'll still show up.................
And maybe I'll be President.
Ah well,
Roscoe aka Rick
Knowledge is like money, the less you talk about it
the more people assume you have.
Re: Concrete driveway saga continues
Of course they don't show! Easy to say on the phone we will be over........
then you wait, lose money, and no show........
Sounds like a court case is brewing.......
Maybe if you knew a lawyer, or you could also leave a call back that with
the no show, a lawyer will be contacting you......
too bad.....
jloomis
"Roscoe P Pendoscoe" <mrshade@I_wont_see_it . net > wrote in message
news:tcmav3l3fucv3oa0bri4gq6pn6j6du4al9@4ax . com ...
> No bluster. But just today after 20 e-mails and a dozen phone calls
> did they finally say they were coming to look it over. It is 4:30PM
> CST and still no show.
>
> I cancelled my appointments with my customers to wait for these folks.
> (I guess a little bluster) I am an Electrician and it cost me a few
> bucks to ignore a couple of service calls and pass them to an
> associate.
>
> It is still light out. Maybe they'll still show up.................
>
> And maybe I'll be President.
>
>
> Ah well,
>
> Roscoe aka Rick
>
>
>
>
> Knowledge is like money, the less you talk about it
> the more people assume you have.
Of course they don't show! Easy to say on the phone we will be over........
then you wait, lose money, and no show........
Sounds like a court case is brewing.......
Maybe if you knew a lawyer, or you could also leave a call back that with
the no show, a lawyer will be contacting you......
too bad.....
jloomis
"Roscoe P Pendoscoe" <mrshade@I_wont_see_it . net > wrote in message
news:tcmav3l3fucv3oa0bri4gq6pn6j6du4al9@4ax . com ...
> No bluster. But just today after 20 e-mails and a dozen phone calls
> did they finally say they were coming to look it over. It is 4:30PM
> CST and still no show.
>
> I cancelled my appointments with my customers to wait for these folks.
> (I guess a little bluster) I am an Electrician and it cost me a few
> bucks to ignore a couple of service calls and pass them to an
> associate.
>
> It is still light out. Maybe they'll still show up.................
>
> And maybe I'll be President.
>
>
> Ah well,
>
> Roscoe aka Rick
>
>
>
>
> Knowledge is like money, the less you talk about it
> the more people assume you have.
Re: Concrete driveway saga continues
On Apr 3, 6:34 pm, Roscoe P Pendoscoe <mrshade@I wont see it . net >
wrote:
> No bluster. But just today after 20 e-mails and a dozen phone calls
> did they finally say they were coming to look it over.
Once you reach a certain point, say ten or twenty emails and phone
calls ago, you shift from being a customer with a complaint and morph
into a crank. I realize it is important to you, but you're going
about it the wrong way. Serious people don't waste time making calls
and pleading/threatening for someone to come over, they do something
about it. What shape that something takes is up to you.
In some ways you've shot yourself in the foot by trying to fix things
before they got a crack at it. They can always say that your attempts
to remove the oil stains created a bigger problem and sealed in the
stain.
You're working yourself out of a hole now. They're not taking you
seriously and hoping you'll go away. The avenues left are small
claims court, the lawyer route or having a face to face with the
person that can shake something loose. I don't know how large the
company you're dealing with is, but I remember you saying something
about a salesman saying something about you giving the installer their
choice about something. My first shot would be to be at the company's
offices bright and early one morning, get the owner while he's on his
way into the building, look at my watch and tell him that I have an
appointment and need five minutes of his time. Then hit the high
points of the problem in the first minute and a half - no pictures and
diagrams unless he asks for them - and ask him how he wants to handle
the situation. Stated calmly you won't come across as threatening or
whining. You may want to offer the paving company owner his choice of
making the repairs or for a specific sum and you'll take care of the
repairs. Most times such an approach will work...unless you're
dealing with a schmuck or if you're blowing things out of proportion
and expecting perfection (doesn't sound like you are).
If he doesn't give you satisfaction, there's no point in arguing.
Either file in small claims court, talk to a lawyer and be prepared to
pay, or chalk it up to a learning experience. If you decide to pursue
it the next step would be to get a home inspector or better yet
another paving company to come out and write up an estimate to repair
the problems. I'm not sure where you are, but in NY a corporation is
required by law to be represented by a lawyer in small claims court
proceedings. This can be used to your advantage as small claims
courts rarely work quickly - the lawyer could easily be their for half
a day waiting before anything gets done. It will eat up your time as
well, but, at least in conversations with the paving company owner,
the time you spend on seeking satisfaction is entirely meaningless to
you.
R
On Apr 3, 6:34 pm, Roscoe P Pendoscoe <mrshade@I wont see it . net >
wrote:
> No bluster. But just today after 20 e-mails and a dozen phone calls
> did they finally say they were coming to look it over.
Once you reach a certain point, say ten or twenty emails and phone
calls ago, you shift from being a customer with a complaint and morph
into a crank. I realize it is important to you, but you're going
about it the wrong way. Serious people don't waste time making calls
and pleading/threatening for someone to come over, they do something
about it. What shape that something takes is up to you.
In some ways you've shot yourself in the foot by trying to fix things
before they got a crack at it. They can always say that your attempts
to remove the oil stains created a bigger problem and sealed in the
stain.
You're working yourself out of a hole now. They're not taking you
seriously and hoping you'll go away. The avenues left are small
claims court, the lawyer route or having a face to face with the
person that can shake something loose. I don't know how large the
company you're dealing with is, but I remember you saying something
about a salesman saying something about you giving the installer their
choice about something. My first shot would be to be at the company's
offices bright and early one morning, get the owner while he's on his
way into the building, look at my watch and tell him that I have an
appointment and need five minutes of his time. Then hit the high
points of the problem in the first minute and a half - no pictures and
diagrams unless he asks for them - and ask him how he wants to handle
the situation. Stated calmly you won't come across as threatening or
whining. You may want to offer the paving company owner his choice of
making the repairs or for a specific sum and you'll take care of the
repairs. Most times such an approach will work...unless you're
dealing with a schmuck or if you're blowing things out of proportion
and expecting perfection (doesn't sound like you are).
If he doesn't give you satisfaction, there's no point in arguing.
Either file in small claims court, talk to a lawyer and be prepared to
pay, or chalk it up to a learning experience. If you decide to pursue
it the next step would be to get a home inspector or better yet
another paving company to come out and write up an estimate to repair
the problems. I'm not sure where you are, but in NY a corporation is
required by law to be represented by a lawyer in small claims court
proceedings. This can be used to your advantage as small claims
courts rarely work quickly - the lawyer could easily be their for half
a day waiting before anything gets done. It will eat up your time as
well, but, at least in conversations with the paving company owner,
the time you spend on seeking satisfaction is entirely meaningless to
you.
R
Re: Concrete driveway saga continues
"RicodJour" <ricodjour@worldemail . com > wrote in message
news:703d81bb-7929-4907-84fe-8b9b74947d31@m73g2000hsh.googlegroups . com ...
> On Apr 3, 6:34 pm, Roscoe P Pendoscoe <mrshade@I_wont_see_it . net >
> wrote:
>> No bluster. But just today after 20 e-mails and a dozen phone calls
>> did they finally say they were coming to look it over.
>
> Once you reach a certain point, say ten or twenty emails and phone
> calls ago, you shift from being a customer with a complaint and morph
> into a crank.
I think the same ratio applies to Usenet.
"RicodJour" <ricodjour@worldemail . com > wrote in message
news:703d81bb-7929-4907-84fe-8b9b74947d31@m73g2000hsh.googlegroups . com ...
> On Apr 3, 6:34 pm, Roscoe P Pendoscoe <mrshade@I_wont_see_it . net >
> wrote:
>> No bluster. But just today after 20 e-mails and a dozen phone calls
>> did they finally say they were coming to look it over.
>
> Once you reach a certain point, say ten or twenty emails and phone
> calls ago, you shift from being a customer with a complaint and morph
> into a crank.
I think the same ratio applies to Usenet.
Re: Concrete driveway saga continues
On Fri, 4 Apr 2008 15:25:36 -0500, "the Moderator"
<sparky@no_spam_engineer . com > wrote:
>
>"RicodJour" <ricodjour@worldemail . com > wrote in message
>news:703d81bb-7929-4907-84fe-8b9b74947d31@m73g2000hsh.googlegroups . com ...
>> On Apr 3, 6:34 pm, Roscoe P Pendoscoe <mrshade@I_wont_see_it . net >
>> wrote:
>>> No bluster. But just today after 20 e-mails and a dozen phone calls
>>> did they finally say they were coming to look it over.
FWIW. 19 of the 20 e-mails were returned "undeliverable"
The original message was received at Fri, 4 Apr 2008 04:06:10 -0600
from mx01-out-sps.youbetnet . net [206.104.155.129]
----- The following addresses had permanent fatal errors -----
<pXXXXXpaving@youbetnet . net >
(reason: can't create (user) output file)
----- Transcript of session follows -----
procmail: Lock failure on
"/home/.sites/112/site7/.users/32/adamk/mbox.lock"
procmail: Quota exceeded while writing
"/home/.sites/112/site7/.users/32/adamk/mbox"
550 5.0.0 <XXXXXpaving@youbetnet . net >... Can't create output
--Forwarded Message Attachment--
From: XXXXXXX@comcast . net
To: XXXXXXpaving@youbetnet . net
Subject: FW: Returned mail: see transcript for details
Date: Fri, 4 Apr 2008 05:29:11 -0500
Date: Thu, 3 Apr 2008 09:42:36 -0600
From: MAILER-DAEMON@ns3.worldwebcafe . com
To: XXXXXtelectric@hotmail . com
Subject: Returned mail: see transcript for details
The original message was received at Thu, 3 Apr 2008 09:41:38
-0600
from mx01-out-sps.youbetnet . net [206.104.155.129]
----- The following addresses had permanent fatal errors
-----
<XXXXXpaving@youbetnet . net >
(reason: can't create (user) output file)
----- Transcript of session follows -----
procmail: Lock failure on
"/home/.sites/112/site7/.users/32/adamk/mbox.lock"
procmail: Quota exceeded while writing
"/home/.sites/112/site7/.users/32/adamk/mbox"
550 5.0.0 <XXXXXpaving@youbetnet . net >... Can't create output
--Forwarded Message Attachment--
From: XXXXXXXXX@comcast . net
To: XXXXXpaving@youbetnet . net
Subject: Meet with Brian regarding concrete drive issue
Date: Thu, 3 Apr 2008 06:45:28 -0500
A follow-up to our conversation today Johnnie. You had
implied Brian
would come out and I do prefer that to Tony coming out. I
did wait
though for you to let me know one way or the other.
I
will try and cancel my customers for Friday AM. Maybe
until 10:00AM or
so. Maybe you could let me know if that is a good time. If
not I'll
make arrangements so we can get together.
Rick XXXXXXX
Daytime phones
612XXX-XXXX
612.XXX-XXXX
763XXX-XXXX evening after 6PM
>>
>> Once you reach a certain point, say ten or twenty emails and phone
>> calls ago, you shift from being a customer with a complaint and morph
>> into a crank.
This is the way my other e-mails were returned. It probably was more
like 10 that I sent. I do believe one went through. The others came
back to my mailbox. They never saw them so they could hardly term me a
crank.
Also, please feel free to critique my message to them at the very
bottom. Too nice? To the point? Civil?
They never got it and I have stopped after 4 unanswered calls to the
individuals cell phone.
>
>I think the same ratio applies to Usenet.
>
So, self appointed ruler who has obvious problems with math would see
I posted this subject a grand total of twice. Two, not twenty.
Answering or clarifying other folks replies would not necessarily be
considered "posts".
Your abbreviated address might hint hat you just might be an
Electrical Engineer. All that education and cannot do simple math.
I might have done some ranting but I post here mostly to help other
people who have issues and in this particular case, they just might be
careful who they spend many thousands of dollars with if considering a
concrete or asphalt driveway.
What help does your inaccurate post convey? Did it do anything for
anyone?
Do you know what a kill filter is? If you don't like my posts, put me
there. That's where you're
going...................................gone!
Best Regards,
Roscoe aka Rick aka MrShade
Knowledge is like money, the less you talk about it
the more people assume you have.
On Fri, 4 Apr 2008 15:25:36 -0500, "the Moderator"
<sparky@no_spam_engineer . com > wrote:
>
>"RicodJour" <ricodjour@worldemail . com > wrote in message
>news:703d81bb-7929-4907-84fe-8b9b74947d31@m73g2000hsh.googlegroups . com ...
>> On Apr 3, 6:34 pm, Roscoe P Pendoscoe <mrshade@I_wont_see_it . net >
>> wrote:
>>> No bluster. But just today after 20 e-mails and a dozen phone calls
>>> did they finally say they were coming to look it over.
FWIW. 19 of the 20 e-mails were returned "undeliverable"
The original message was received at Fri, 4 Apr 2008 04:06:10 -0600
from mx01-out-sps.youbetnet . net [206.104.155.129]
----- The following addresses had permanent fatal errors -----
<pXXXXXpaving@youbetnet . net >
(reason: can't create (user) output file)
----- Transcript of session follows -----
procmail: Lock failure on
"/home/.sites/112/site7/.users/32/adamk/mbox.lock"
procmail: Quota exceeded while writing
"/home/.sites/112/site7/.users/32/adamk/mbox"
550 5.0.0 <XXXXXpaving@youbetnet . net >... Can't create output
--Forwarded Message Attachment--
From: XXXXXXX@comcast . net
To: XXXXXXpaving@youbetnet . net
Subject: FW: Returned mail: see transcript for details
Date: Fri, 4 Apr 2008 05:29:11 -0500
Date: Thu, 3 Apr 2008 09:42:36 -0600
From: MAILER-DAEMON@ns3.worldwebcafe . com
To: XXXXXtelectric@hotmail . com
Subject: Returned mail: see transcript for details
The original message was received at Thu, 3 Apr 2008 09:41:38
-0600
from mx01-out-sps.youbetnet . net [206.104.155.129]
----- The following addresses had permanent fatal errors
-----
<XXXXXpaving@youbetnet . net >
(reason: can't create (user) output file)
----- Transcript of session follows -----
procmail: Lock failure on
"/home/.sites/112/site7/.users/32/adamk/mbox.lock"
procmail: Quota exceeded while writing
"/home/.sites/112/site7/.users/32/adamk/mbox"
550 5.0.0 <XXXXXpaving@youbetnet . net >... Can't create output
--Forwarded Message Attachment--
From: XXXXXXXXX@comcast . net
To: XXXXXpaving@youbetnet . net
Subject: Meet with Brian regarding concrete drive issue
Date: Thu, 3 Apr 2008 06:45:28 -0500
A follow-up to our conversation today Johnnie. You had
implied Brian
would come out and I do prefer that to Tony coming out. I
did wait
though for you to let me know one way or the other.
I
will try and cancel my customers for Friday AM. Maybe
until 10:00AM or
so. Maybe you could let me know if that is a good time. If
not I'll
make arrangements so we can get together.
Rick XXXXXXX
Daytime phones
612XXX-XXXX
612.XXX-XXXX
763XXX-XXXX evening after 6PM
>>
>> Once you reach a certain point, say ten or twenty emails and phone
>> calls ago, you shift from being a customer with a complaint and morph
>> into a crank.
This is the way my other e-mails were returned. It probably was more
like 10 that I sent. I do believe one went through. The others came
back to my mailbox. They never saw them so they could hardly term me a
crank.
Also, please feel free to critique my message to them at the very
bottom. Too nice? To the point? Civil?
They never got it and I have stopped after 4 unanswered calls to the
individuals cell phone.
>
>I think the same ratio applies to Usenet.
>
So, self appointed ruler who has obvious problems with math would see
I posted this subject a grand total of twice. Two, not twenty.
Answering or clarifying other folks replies would not necessarily be
considered "posts".
Your abbreviated address might hint hat you just might be an
Electrical Engineer. All that education and cannot do simple math.
I might have done some ranting but I post here mostly to help other
people who have issues and in this particular case, they just might be
careful who they spend many thousands of dollars with if considering a
concrete or asphalt driveway.
What help does your inaccurate post convey? Did it do anything for
anyone?
Do you know what a kill filter is? If you don't like my posts, put me
there. That's where you're
going...................................gone!
Best Regards,
Roscoe aka Rick aka MrShade
Knowledge is like money, the less you talk about it
the more people assume you have.
Re: Concrete driveway saga continues
On Thu, 3 Apr 2008 20:01:11 -0700 (PDT), RicodJour
<ricodjour@worldemail . com > wrote:
>On Apr 3, 6:34 pm, Roscoe P Pendoscoe <mrshade@I_wont_see_it . net >
>wrote:
>> No bluster. But just today after 20 e-mails and a dozen phone calls
>> did they finally say they were coming to look it over.
>
>Once you reach a certain point, say ten or twenty emails and phone
>calls ago, you shift from being a customer with a complaint and morph
>into a crank. I realize it is important to you, but you're going
>about it the wrong way. Serious people don't waste time making calls
>and pleading/threatening for someone to come over, they do something
>about it. What shape that something takes is up to you.
I figured before taking on that route I'd give these guys plenty of
opportunities to make this right. I too am in the construction
industry and first off would never treated any person with such
indifference, and would have responded to the complaint or concern
after the first call or as soon as feasible.
>
>In some ways you've shot yourself in the foot by trying to fix things
>before they got a crack at it. They can always say that your attempts
>to remove the oil stains created a bigger problem and sealed in the
>stain.
The oil stains are not the problem at all. It is the crumbling and
disintegrating joints. The largest oil spots are on a portion not
affected by the spalling as I have been informed the popping up of the
concrete is.
It was done in 2 pours and the relief joints that lead up to the first
pour are all crumbling. Worse daily actually. It is very obvious the
first pour is proper as the joint that runs up to the first pour and
is crap, and then turns into very nice proper appearing concrete.
There is also spalling in areas where no joint exists and that portion
looks 20+ years old and not 5-6 months old.
>
>You're working yourself out of a hole now. They're not taking you
>seriously and hoping you'll go away. The avenues left are small
>claims court, the lawyer route or having a face to face with the
>person that can shake something loose. I don't know how large the
>company you're dealing with is, but I remember you saying something
>about a salesman saying something about you giving the installer their
>choice about something. My first shot would be to be at the company's
>offices bright and early one morning, get the owner while he's on his
>way into the building, look at my watch and tell him that I have an
>appointment and need five minutes of his time. Then hit the high
>points of the problem in the first minute and a half - no pictures and
>diagrams unless he asks for them - and ask him how he wants to handle
>the situation. Stated calmly you won't come across as threatening or
>whining. You may want to offer the paving company owner his choice of
>making the repairs or for a specific sum and you'll take care of the
>repairs. Most times such an approach will work...unless you're
>dealing with a schmuck or if you're blowing things out of proportion
>and expecting perfection (doesn't sound like you are).
I don't recall if I had iterated that the salesman told me "If Brian
was here, he would MAKE you pay"
That was when I asked him simply to attempt to clean up the hydraulic
oil spots immediately after the asphalt portion was completed. I had
indicated I would hold back some money until that was done is why that
comment came out. Holding money back was only after all the BS the
salesman was saying about it being a "driveway and would get plenty of
oil spots over the years" and how do I know our equipment in fact did
this oil dripping.
Well, they were driving and parking their rollers on 2-3 day old
concrete. Concrete that again they stressed for me to stay off of with
my cars for a month.
This is not a mentally healthy and prudent group of folks in my
opinion.
With that in mind, do you really think approaching this guy Brian
would be in the best interests of getting satisfaction, or a wrestling
match, and on his turf.
Their office/plant is 50 miles from me and timing would be an issue
too. They also list 2 addresses and guessing which would be the one
ol' Brian went to daily would be
I took 70 high resolution photos of all the affected areas and did not
plan on giving them to him. They are for court if and when it comes to
that.
>
>If he doesn't give you satisfaction, there's no point in arguing.
>Either file in small claims court, talk to a lawyer and be prepared to
>pay, or chalk it up to a learning experience. If you decide to pursue
>it the next step would be to get a home inspector or better yet
>another paving company to come out and write up an estimate to repair
>the problems. I'm not sure where you are, but in NY a corporation is
>required by law to be represented by a lawyer in small claims court
>proceedings. This can be used to your advantage as small claims
>courts rarely work quickly - the lawyer could easily be their for half
>a day waiting before anything gets done. It will eat up your time as
>well, but, at least in conversations with the paving company owner,
>the time you spend on seeking satisfaction is entirely meaningless to
>you.
>
>R
I agree that all my attempted contacts and albeit brief ones do in
fact start to fall in the "crank maybe" department, but I am entirely
serious about getting this resolved and only was trying to forgo the
court thing.
I have resigned myself I am in fact on that going to court track now
and was just hoping even though I knew inside what type I was dealing
with here and would be stonewalled.
Last.
This here was an abbreviated complaint list of the most glaring and
important problems. I have left out about 5-6 other shortcomings that
I just ignored just to get it over with. Like the stain removal and
sealing it myself. We'll just leave it at that.
Thanks for the sounding board and suggestions.
Regards,
Rick
I may try to upload an image or 2 just for everyone who gets a
concrete drive and may have an issue. You'll know what it is at least.
Knowledge is like money, the less you talk about it
the more people assume you have.
On Thu, 3 Apr 2008 20:01:11 -0700 (PDT), RicodJour
<ricodjour@worldemail . com > wrote:
>On Apr 3, 6:34 pm, Roscoe P Pendoscoe <mrshade@I_wont_see_it . net >
>wrote:
>> No bluster. But just today after 20 e-mails and a dozen phone calls
>> did they finally say they were coming to look it over.
>
>Once you reach a certain point, say ten or twenty emails and phone
>calls ago, you shift from being a customer with a complaint and morph
>into a crank. I realize it is important to you, but you're going
>about it the wrong way. Serious people don't waste time making calls
>and pleading/threatening for someone to come over, they do something
>about it. What shape that something takes is up to you.
I figured before taking on that route I'd give these guys plenty of
opportunities to make this right. I too am in the construction
industry and first off would never treated any person with such
indifference, and would have responded to the complaint or concern
after the first call or as soon as feasible.
>
>In some ways you've shot yourself in the foot by trying to fix things
>before they got a crack at it. They can always say that your attempts
>to remove the oil stains created a bigger problem and sealed in the
>stain.
The oil stains are not the problem at all. It is the crumbling and
disintegrating joints. The largest oil spots are on a portion not
affected by the spalling as I have been informed the popping up of the
concrete is.
It was done in 2 pours and the relief joints that lead up to the first
pour are all crumbling. Worse daily actually. It is very obvious the
first pour is proper as the joint that runs up to the first pour and
is crap, and then turns into very nice proper appearing concrete.
There is also spalling in areas where no joint exists and that portion
looks 20+ years old and not 5-6 months old.
>
>You're working yourself out of a hole now. They're not taking you
>seriously and hoping you'll go away. The avenues left are small
>claims court, the lawyer route or having a face to face with the
>person that can shake something loose. I don't know how large the
>company you're dealing with is, but I remember you saying something
>about a salesman saying something about you giving the installer their
>choice about something. My first shot would be to be at the company's
>offices bright and early one morning, get the owner while he's on his
>way into the building, look at my watch and tell him that I have an
>appointment and need five minutes of his time. Then hit the high
>points of the problem in the first minute and a half - no pictures and
>diagrams unless he asks for them - and ask him how he wants to handle
>the situation. Stated calmly you won't come across as threatening or
>whining. You may want to offer the paving company owner his choice of
>making the repairs or for a specific sum and you'll take care of the
>repairs. Most times such an approach will work...unless you're
>dealing with a schmuck or if you're blowing things out of proportion
>and expecting perfection (doesn't sound like you are).
I don't recall if I had iterated that the salesman told me "If Brian
was here, he would MAKE you pay"
That was when I asked him simply to attempt to clean up the hydraulic
oil spots immediately after the asphalt portion was completed. I had
indicated I would hold back some money until that was done is why that
comment came out. Holding money back was only after all the BS the
salesman was saying about it being a "driveway and would get plenty of
oil spots over the years" and how do I know our equipment in fact did
this oil dripping.
Well, they were driving and parking their rollers on 2-3 day old
concrete. Concrete that again they stressed for me to stay off of with
my cars for a month.
This is not a mentally healthy and prudent group of folks in my
opinion.
With that in mind, do you really think approaching this guy Brian
would be in the best interests of getting satisfaction, or a wrestling
match, and on his turf.
Their office/plant is 50 miles from me and timing would be an issue
too. They also list 2 addresses and guessing which would be the one
ol' Brian went to daily would be
I took 70 high resolution photos of all the affected areas and did not
plan on giving them to him. They are for court if and when it comes to
that.
>
>If he doesn't give you satisfaction, there's no point in arguing.
>Either file in small claims court, talk to a lawyer and be prepared to
>pay, or chalk it up to a learning experience. If you decide to pursue
>it the next step would be to get a home inspector or better yet
>another paving company to come out and write up an estimate to repair
>the problems. I'm not sure where you are, but in NY a corporation is
>required by law to be represented by a lawyer in small claims court
>proceedings. This can be used to your advantage as small claims
>courts rarely work quickly - the lawyer could easily be their for half
>a day waiting before anything gets done. It will eat up your time as
>well, but, at least in conversations with the paving company owner,
>the time you spend on seeking satisfaction is entirely meaningless to
>you.
>
>R
I agree that all my attempted contacts and albeit brief ones do in
fact start to fall in the "crank maybe" department, but I am entirely
serious about getting this resolved and only was trying to forgo the
court thing.
I have resigned myself I am in fact on that going to court track now
and was just hoping even though I knew inside what type I was dealing
with here and would be stonewalled.
Last.
This here was an abbreviated complaint list of the most glaring and
important problems. I have left out about 5-6 other shortcomings that
I just ignored just to get it over with. Like the stain removal and
sealing it myself. We'll just leave it at that.
Thanks for the sounding board and suggestions.
Regards,
Rick
I may try to upload an image or 2 just for everyone who gets a
concrete drive and may have an issue. You'll know what it is at least.
Knowledge is like money, the less you talk about it
the more people assume you have.
