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Bad experience alert for Warmoth
Re: Bad experience alert for Warmoth
"Fisher" <Fun@thel.ake> wrote in message
news:482311f6$0$7693$4c368faf@roadrunner,com ...
>
> "ythread" <ythread@att,net > wrote in message
> news:AODUj.175798$D_3.44658@bgtnsc05-news.ops.worldnet.att,net ...
>>
>> "Jack Dotson" <jdotson@stx.rr,com > wrote in message
>> news:48224d01$0$3362$4c368faf@roadrunner,com ...
>>>I know allot of you order through Warmoth and some might in the future so
>>>I wanted to share my ordering experience. I ordered a PU through them
>>>primarily because they were the only one's advertising to have it in
>>>stock. I ordered on a Wednesday and they charged my CC immediately. The
>>>following Monday I cancelled because they still hadn't filled the order
>>>and asked them recredit my card. It's Wednesday and my card still hasn't
>>>been refunded.
>>>
>>> I don't think it's illegal, but I don't agree with a company charging
>>> you card before they ship. And if they do charge I would think they
>>> would ship within a couple of days at the latest. On the flip side when
>>> they need to do a recredit it takes them days.
>>>
>>> I know allot of people use this company, but I'll never order through
>>> them again.
>>>
>>> In contrast, I ordered my amp through Sweetwater via internet on
>>> Saturday, got a call confirming my order on Monday and it was shipped on
>>> Monday as well. Credit card not charged until shipped as it should be.
>>>
>>
>> I hate that too. I always think when the credit card is debited I'll get
>> it in a couple of days. My wife bought a book from a guy who had not
>> finised publishing it. He debited the card and didn't ship for over 6
>> months. I think they should pay interest on the money.I used to work as a
>> bookkeeper and I can tell you from experience that accountants love to
>> hold on to money as long as they can to get the interest. They put the
>> money in high yielding accounts. Your $50 may not amount to much but if
>> you mulitply that a couple of thousand times and it adds up.
>>
>> I bought a Warmoth strat body about 4 or 5 years ago. I never noticed
>> until now that the bridge holes are slightly out of alignment pushing the
>> high e string over too close to the edge of the neck. I can compensate
>> but I'm not as impressed with Warmoth as I was. The finish is unbelivable
>> but I'd rather have the body made correctly.
>>
>
> That is unacceptable if the guitar is out of alignment in any way. I
> wouldn't want it.
>
i agree. and these days there is no reason to.
> I have a custom handmade electric guitar made by a luthier in Montana and
> he is friggin impeccable. He was a draftsman (enginner) in aerodynamics
> and now been building guitars for 15+ years. His measurements are uncanny.
>
> I luv my axe. :)
>
>
i've got a fender deluxe i bought back in 2000 that is the sweetest guitar.
i've got about four others for alt tunings that are dead on. the Warmoth I
didn't notice until i had it much later. For some reason I never looked that
close. if i had noticed it before i'd of returned it. it's at my brother's
house with my mg marshall. everyone who plays it likes it. it bugs me
knowing it's off but the adjustment to the bridge works. i slide the string
over on the fender style bridge saddle. another thing i don't like is the
trem but that's another story. i'm a brat.
"Fisher" <Fun@thel.ake> wrote in message
news:482311f6$0$7693$4c368faf@roadrunner,com ...
>
> "ythread" <ythread@att,net > wrote in message
> news:AODUj.175798$D_3.44658@bgtnsc05-news.ops.worldnet.att,net ...
>>
>> "Jack Dotson" <jdotson@stx.rr,com > wrote in message
>> news:48224d01$0$3362$4c368faf@roadrunner,com ...
>>>I know allot of you order through Warmoth and some might in the future so
>>>I wanted to share my ordering experience. I ordered a PU through them
>>>primarily because they were the only one's advertising to have it in
>>>stock. I ordered on a Wednesday and they charged my CC immediately. The
>>>following Monday I cancelled because they still hadn't filled the order
>>>and asked them recredit my card. It's Wednesday and my card still hasn't
>>>been refunded.
>>>
>>> I don't think it's illegal, but I don't agree with a company charging
>>> you card before they ship. And if they do charge I would think they
>>> would ship within a couple of days at the latest. On the flip side when
>>> they need to do a recredit it takes them days.
>>>
>>> I know allot of people use this company, but I'll never order through
>>> them again.
>>>
>>> In contrast, I ordered my amp through Sweetwater via internet on
>>> Saturday, got a call confirming my order on Monday and it was shipped on
>>> Monday as well. Credit card not charged until shipped as it should be.
>>>
>>
>> I hate that too. I always think when the credit card is debited I'll get
>> it in a couple of days. My wife bought a book from a guy who had not
>> finised publishing it. He debited the card and didn't ship for over 6
>> months. I think they should pay interest on the money.I used to work as a
>> bookkeeper and I can tell you from experience that accountants love to
>> hold on to money as long as they can to get the interest. They put the
>> money in high yielding accounts. Your $50 may not amount to much but if
>> you mulitply that a couple of thousand times and it adds up.
>>
>> I bought a Warmoth strat body about 4 or 5 years ago. I never noticed
>> until now that the bridge holes are slightly out of alignment pushing the
>> high e string over too close to the edge of the neck. I can compensate
>> but I'm not as impressed with Warmoth as I was. The finish is unbelivable
>> but I'd rather have the body made correctly.
>>
>
> That is unacceptable if the guitar is out of alignment in any way. I
> wouldn't want it.
>
i agree. and these days there is no reason to.
> I have a custom handmade electric guitar made by a luthier in Montana and
> he is friggin impeccable. He was a draftsman (enginner) in aerodynamics
> and now been building guitars for 15+ years. His measurements are uncanny.
>
> I luv my axe. :)
>
>
i've got a fender deluxe i bought back in 2000 that is the sweetest guitar.
i've got about four others for alt tunings that are dead on. the Warmoth I
didn't notice until i had it much later. For some reason I never looked that
close. if i had noticed it before i'd of returned it. it's at my brother's
house with my mg marshall. everyone who plays it likes it. it bugs me
knowing it's off but the adjustment to the bridge works. i slide the string
over on the fender style bridge saddle. another thing i don't like is the
trem but that's another story. i'm a brat.
Re: Bad experience alert for Warmoth
Jack Dotson wrote:
> I know allot of you order through Warmoth and some might in the future so I
> wanted to share my ordering experience. I ordered a PU through them
> primarily because they were the only one's advertising to have it in stock.
> I ordered on a Wednesday and they charged my CC immediately. The following
> Monday I cancelled because they still hadn't filled the order and asked them
> recredit my card. It's Wednesday and my card still hasn't been refunded.
>
> I don't think it's illegal,
I'm pretty sure it *is*, but it might just be a mix-up in your case.
I'm sure there's some wiggle room in the regulations; a merchant
can't be expected to ship an item before he runs your plastic, but
the way I've always played it is I don't run your card until the order
is pulled and sitting on the shipping bench. If the charge is declined
(and some are) I let the order sit for a day or two while I try to
contact the customer. (Of course, if it's a regular customer
with good history, I ship the stuff anyway, because I know he
needs his goods and we can fix the problem with the card
later.) Unless I know you and we've been doing business
for a couple of years, I will *not* ship anything before I run
your card. If I do, and the charge is declined, I'm shit outta
luck - you could be a deadbeat, the card could be stolen,
the account number you provided could be made up out
of thin air, it could be a debit card and there's not enough
money in your account to cover the charge, etc. In many such
cases, the chances that I can recover either my money or
the merchandise are vanishingly small. I don't ship before
I get paid, and I'd be foolish to do it any other way.
> but I don't agree with a company charging you
> card before they ship.
Like I said - they *have* to charge your card before they ship.
Anything else would be foolish. What's at issue here is how
rapidly they ship *after* your card is charged. If the item(s)
you ordered are out of stock, it would be completely unethical
for them to run your card and then wait until the item was in stock,
if the wait was beyond one or two days. In effect, they would be
obtaining an interest-free loan at your expense. And, of course,
they would be at the mercy of many other factors - their supplier
for the item may have told them it was shipped and that could
be bullshit; it may have been lost in the mail (or UPS, FedEx,
etc.), inclement weather could have delayed it, etc. That's
why it's not a good idea to charge your account until the
merchandise is physically present and ready to be shipped.
Things could *still* delay shipment, though - running out of
packing supplies, a sick employee, broken equipment, etc.
> And if they do charge I would think they would ship
> within a couple of days at the latest.
Absolutely.
> On the flip side when they need to
> do a recredit it takes them days.
Not necessarily their fault.
You'd like to think that, in this age of nanosecond speed
and instant access, a transaction would show up immediately.
In fact, for most credit-card transactions, the money spends
24 hours in a holding account, where it earns interest for
the Federal Reserve. After the holding period, it's transferred
to wherever it's supposed to go. Hand-entered transactions -
where the card is not physically present, as in your case - have
extra levels of security, and this sometimes slows things down.
When I run someone's plastic, it often takes three or four days
before the money shows up in my store's bank account.
Refunds aren't any faster, either.
> I know allot of people use this company, but I'll never order through them
> again.
Before you freak out, you should call the folks on the other end.
Just ask them what's up. If you're all nasty and confrontational,
don't expect them to bust their asses taking care of your
problem. Ask to talk to a manager. Explain your concerns.
You might be surprised. Don't assume that they are crooks,
or that they're fucking with you. Find out.
> In contrast, I ordered my amp through Sweetwater via internet on Saturday,
> got a call confirming my order on Monday and it was shipped on Monday as
> well. Credit card not charged until shipped as it should be.
Trust me, they didn't ship your order until the transaction cleared.
I'll put in a recommendation for Sweetwater, too. That's
a kickass company. I own a music store (well, a music
store minus guitars; I don't sell those, or drums, either)
so I get a lot of my gear at wholesale. When I want
something that I'm not a dealer for, I become a consumer,
just like you, and - just like you - I look for the best deal
and the fastest service. I've bought 5 keyboards from
Sweetwater, and they kicked ass *every* time. They
have great tech support, too. Next time you order,
call 'em on the phone; they often have deals that aren't
in the catalog or on the Web. My sales rep is Mark
Bruhn; ask for him and tell him Fat Willie from NBS
sent ya. Of course, you should call ME first, to see
if I carry what you're looking for. ;-)
Lord Valve
Gear Hustler
NBS Electronics
230 South Broadway
Denver, CO 80209-1510
303-778-1156
Jack Dotson wrote:
> I know allot of you order through Warmoth and some might in the future so I
> wanted to share my ordering experience. I ordered a PU through them
> primarily because they were the only one's advertising to have it in stock.
> I ordered on a Wednesday and they charged my CC immediately. The following
> Monday I cancelled because they still hadn't filled the order and asked them
> recredit my card. It's Wednesday and my card still hasn't been refunded.
>
> I don't think it's illegal,
I'm pretty sure it *is*, but it might just be a mix-up in your case.
I'm sure there's some wiggle room in the regulations; a merchant
can't be expected to ship an item before he runs your plastic, but
the way I've always played it is I don't run your card until the order
is pulled and sitting on the shipping bench. If the charge is declined
(and some are) I let the order sit for a day or two while I try to
contact the customer. (Of course, if it's a regular customer
with good history, I ship the stuff anyway, because I know he
needs his goods and we can fix the problem with the card
later.) Unless I know you and we've been doing business
for a couple of years, I will *not* ship anything before I run
your card. If I do, and the charge is declined, I'm shit outta
luck - you could be a deadbeat, the card could be stolen,
the account number you provided could be made up out
of thin air, it could be a debit card and there's not enough
money in your account to cover the charge, etc. In many such
cases, the chances that I can recover either my money or
the merchandise are vanishingly small. I don't ship before
I get paid, and I'd be foolish to do it any other way.
> but I don't agree with a company charging you
> card before they ship.
Like I said - they *have* to charge your card before they ship.
Anything else would be foolish. What's at issue here is how
rapidly they ship *after* your card is charged. If the item(s)
you ordered are out of stock, it would be completely unethical
for them to run your card and then wait until the item was in stock,
if the wait was beyond one or two days. In effect, they would be
obtaining an interest-free loan at your expense. And, of course,
they would be at the mercy of many other factors - their supplier
for the item may have told them it was shipped and that could
be bullshit; it may have been lost in the mail (or UPS, FedEx,
etc.), inclement weather could have delayed it, etc. That's
why it's not a good idea to charge your account until the
merchandise is physically present and ready to be shipped.
Things could *still* delay shipment, though - running out of
packing supplies, a sick employee, broken equipment, etc.
> And if they do charge I would think they would ship
> within a couple of days at the latest.
Absolutely.
> On the flip side when they need to
> do a recredit it takes them days.
Not necessarily their fault.
You'd like to think that, in this age of nanosecond speed
and instant access, a transaction would show up immediately.
In fact, for most credit-card transactions, the money spends
24 hours in a holding account, where it earns interest for
the Federal Reserve. After the holding period, it's transferred
to wherever it's supposed to go. Hand-entered transactions -
where the card is not physically present, as in your case - have
extra levels of security, and this sometimes slows things down.
When I run someone's plastic, it often takes three or four days
before the money shows up in my store's bank account.
Refunds aren't any faster, either.
> I know allot of people use this company, but I'll never order through them
> again.
Before you freak out, you should call the folks on the other end.
Just ask them what's up. If you're all nasty and confrontational,
don't expect them to bust their asses taking care of your
problem. Ask to talk to a manager. Explain your concerns.
You might be surprised. Don't assume that they are crooks,
or that they're fucking with you. Find out.
> In contrast, I ordered my amp through Sweetwater via internet on Saturday,
> got a call confirming my order on Monday and it was shipped on Monday as
> well. Credit card not charged until shipped as it should be.
Trust me, they didn't ship your order until the transaction cleared.
I'll put in a recommendation for Sweetwater, too. That's
a kickass company. I own a music store (well, a music
store minus guitars; I don't sell those, or drums, either)
so I get a lot of my gear at wholesale. When I want
something that I'm not a dealer for, I become a consumer,
just like you, and - just like you - I look for the best deal
and the fastest service. I've bought 5 keyboards from
Sweetwater, and they kicked ass *every* time. They
have great tech support, too. Next time you order,
call 'em on the phone; they often have deals that aren't
in the catalog or on the Web. My sales rep is Mark
Bruhn; ask for him and tell him Fat Willie from NBS
sent ya. Of course, you should call ME first, to see
if I carry what you're looking for. ;-)
Lord Valve
Gear Hustler
NBS Electronics
230 South Broadway
Denver, CO 80209-1510
303-778-1156
Re: Bad experience alert for Warmoth
On May 7, 8:44 pm, "Jack Dotson" <jdot...@stx.rr,com > wrote:
> I know allot of you order through Warmoth and some might in the future so I
> wanted to share my ordering experience. I ordered a PU through them
> primarily because they were the only one's advertising to have it in stock.
> I ordered on a Wednesday and they charged my CC immediately.
Walmart does it too, on "site to store". I hate Walmart and normally
don't buy ANYTHING from them, but my son wanted something only they
had, or at least we could only find there. Walmart charged my CC
immediately, but the item was not at the store for 3 more weeks. In
Walmart's case, you can bet they maybe making millions off peoples'
orders and investing the "float". Now for sure, I'll never buy
anything from them again. Marty
The following
> Monday I cancelled because they still hadn't filled the order and asked them
> recredit my card. It's Wednesday and my card still hasn't been refunded.
>
> I don't think it's illegal, but I don't agree with a company charging you
> card before they ship. And if they do charge I would think they would ship
> within a couple of days at the latest. On the flip side when they need to
> do a recredit it takes them days.
>
> I know allot of people use this company, but I'll never order through them
> again.
>
> In contrast, I ordered my amp through Sweetwater via internet on Saturday,
> got a call confirming my order on Monday and it was shipped on Monday as
> well. Credit card not charged until shipped as it should be.
On May 7, 8:44 pm, "Jack Dotson" <jdot...@stx.rr,com > wrote:
> I know allot of you order through Warmoth and some might in the future so I
> wanted to share my ordering experience. I ordered a PU through them
> primarily because they were the only one's advertising to have it in stock.
> I ordered on a Wednesday and they charged my CC immediately.
Walmart does it too, on "site to store". I hate Walmart and normally
don't buy ANYTHING from them, but my son wanted something only they
had, or at least we could only find there. Walmart charged my CC
immediately, but the item was not at the store for 3 more weeks. In
Walmart's case, you can bet they maybe making millions off peoples'
orders and investing the "float". Now for sure, I'll never buy
anything from them again. Marty
The following
> Monday I cancelled because they still hadn't filled the order and asked them
> recredit my card. It's Wednesday and my card still hasn't been refunded.
>
> I don't think it's illegal, but I don't agree with a company charging you
> card before they ship. And if they do charge I would think they would ship
> within a couple of days at the latest. On the flip side when they need to
> do a recredit it takes them days.
>
> I know allot of people use this company, but I'll never order through them
> again.
>
> In contrast, I ordered my amp through Sweetwater via internet on Saturday,
> got a call confirming my order on Monday and it was shipped on Monday as
> well. Credit card not charged until shipped as it should be.
