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Has anyone on this group ever gotten a raw deal at Sam Ash Music?

Reply from: Igor The Terrible
Date: 01 Apr 2008, 05:58
Has anyone on this group ever gotten a raw deal at Sam Ash Music?

Especially with promo financing involving returns......?

Reply from: The Bishop
Date: 02 Apr 2008, 16:10
Re: Has anyone on this group ever gotten a raw deal at Sam Ash Music?

On Apr 2, 12:35 am, Benj <bjac...@iwaynet,net > wrote:
> On Mar 31, 11:58 pm, Igor The Terrible
>
> <igor the terri...@mad.scientist,com > wrote:
> > Especially with promo financing involving returns......?
>
> Sam Ash has long been one of the worst run places I know. I've bitched
> all over the internet about it. However, I don't know if my bitching
> was noticed or not but they run a MUCH tighter ship these days.  In
> the old days they had great loss-leader buys. They had demonstrator
> specials you could pick up for a song.  They had service that sucked
> so bad no service would have been an improvement.  They never even
> bothered to put price tags on anything! It made buying strings a REAL
> "conversation"! In short I bought a TON of crap there at great prices.
> But you had to have rules. Like "No backorders EVER". Case in point. I
> backordered something. Kept asking about it. They kept saying "it's
> not in yet", until FINALLY I started yelling for the manager who
> actually checked the order and discovered it had been cancelled. Why?
> Well the sales guy who took the order quit and "policy" was that when
> a sales clerk quit they simply cancelled all his backorders. And of
> course they never bothered to tell the customers. Swell!
>
> Well, after years of bitching all that seems to have changed. Haven't
> had any great loss-leader buys for years. Never have any demos on
> sale. They actually put price tags on things now and you actually can
> sometimes get someone to wait on you and take your money.  Of course
> the fact that the new GC raided SA and grabbed all the best sales
> staff has not helped. My last experience was an import Carlo Robelli
> 12 string guitar.  $129.  Very sweet buy!  (even though most Carlo
> Robelli instruments tend to be pure crap) I get it and there is this
> huge saw cut through one of the frets!  Clearly a defective
> instrument. I haul it back.  They dug a new one out of the back in an
> instant no questions asked. The only kick in the teeth was that the
> very next day the guitar went on sale for $99! Well I thought they
> would match the price if you found it someplace cheaper? No dice. I
> didn't press it because I just got a whole new guitar. Still I have
> gone there and done the "cheaper place" thing and when they ask me
> "which place has it cheaper?" I say "Sam Ash" and have them go to the
> on-line price! And they give to me!
>
> So they are quite a bit better than the old days but getting quite a
> bit less of my business. One further reason for departure is the
> appearance of the "no guns" signs in the window forbidding CCW in the
> store. I presume the morons think that the sign is going to make some
> criminal stop and say, "Oh gosh! I can't rob this store! No guns are
> "allowed" in there!"  Sheesh. They sure aren't about to take
> responsibility for my personal safety inside their "gun-free" store.
> The Sam Ash management just has NEVER figured out what running a
> business is all about!  I am talking here about the chain operations
> not the New York store.  I was afraid that when the new owners took
> over GC, that they'd be the next "Sam Ash" but so far that hasn't
> occurred. I'm still cautious though.

So...you won't go anywhere you can't be strapped?

That ever get in the way at a gig, or is that what ankle holsters are
for?

Reply from: Dave Curtis
Date: 04 Apr 2008, 17:27
Re: Has anyone on this group ever gotten a raw deal at Sam Ash Music?

On Wed, 2 Apr 2008 07:10:22 -0700 (PDT), The Bishop
<Convery.Kevin@gmail,com > wrote:

>On Apr 2, 12:35 am, Benj <bjac...@iwaynet,net > wrote:
>> On Mar 31, 11:58 pm, Igor The Terrible
>>
>> <igor the terri...@mad.scientist,com > wrote:
>> > Especially with promo financing involving returns......?
>>
>> Sam Ash has long been one of the worst run places I know. I've bitched
>> all over the internet about it. However, I don't know if my bitching
>> was noticed or not but they run a MUCH tighter ship these days.  In
>> the old days they had great loss-leader buys. They had demonstrator
>> specials you could pick up for a song.  They had service that sucked
>> so bad no service would have been an improvement.  They never even
>> bothered to put price tags on anything! It made buying strings a REAL
>> "conversation"! In short I bought a TON of crap there at great prices.
>> But you had to have rules. Like "No backorders EVER". Case in point. I
>> backordered something. Kept asking about it. They kept saying "it's
>> not in yet", until FINALLY I started yelling for the manager who
>> actually checked the order and discovered it had been cancelled. Why?
>> Well the sales guy who took the order quit and "policy" was that when
>> a sales clerk quit they simply cancelled all his backorders. And of
>> course they never bothered to tell the customers. Swell!
>>
>> Well, after years of bitching all that seems to have changed. Haven't
>> had any great loss-leader buys for years. Never have any demos on
>> sale. They actually put price tags on things now and you actually can
>> sometimes get someone to wait on you and take your money.  Of course
>> the fact that the new GC raided SA and grabbed all the best sales
>> staff has not helped. My last experience was an import Carlo Robelli
>> 12 string guitar.  $129.  Very sweet buy!  (even though most Carlo
>> Robelli instruments tend to be pure crap) I get it and there is this
>> huge saw cut through one of the frets!  Clearly a defective
>> instrument. I haul it back.  They dug a new one out of the back in an
>> instant no questions asked. The only kick in the teeth was that the
>> very next day the guitar went on sale for $99! Well I thought they
>> would match the price if you found it someplace cheaper? No dice. I
>> didn't press it because I just got a whole new guitar. Still I have
>> gone there and done the "cheaper place" thing and when they ask me
>> "which place has it cheaper?" I say "Sam Ash" and have them go to the
>> on-line price! And they give to me!
>>
>> So they are quite a bit better than the old days but getting quite a
>> bit less of my business. One further reason for departure is the
>> appearance of the "no guns" signs in the window forbidding CCW in the
>> store. I presume the morons think that the sign is going to make some
>> criminal stop and say, "Oh gosh! I can't rob this store! No guns are
>> "allowed" in there!"  Sheesh. They sure aren't about to take
>> responsibility for my personal safety inside their "gun-free" store.
>> The Sam Ash management just has NEVER figured out what running a
>> business is all about!  I am talking here about the chain operations
>> not the New York store.  I was afraid that when the new owners took
>> over GC, that they'd be the next "Sam Ash" but so far that hasn't
>> occurred. I'm still cautious though.
>
>So...you won't go anywhere you can't be strapped?
>
>That ever get in the way at a gig, or is that what ankle holsters are
>for?

No. Use an amp holster for that.

Reply from: Brian Running
Date: 02 Apr 2008, 16:30
Re: Has anyone on this group ever gotten a raw deal at Sam Ash Music?

> One further reason for departure is the
> appearance of the "no guns" signs in the window forbidding CCW in the
> store. I presume the morons think that the sign is going to make some
> criminal stop and say, "Oh gosh! I can't rob this store! No guns are
> "allowed" in there!" Sheesh.

So, you won't shop at Sam Ash because they don't allow guns in their
stores? Okey dokey, Benj.

Reply from: oasysco
Date: 02 Apr 2008, 19:12
Re: Has anyone on this group ever gotten a raw deal at Sam Ash Music?

On Mar 31, 11:58 pm, Igor The Terrible
<igor the terri...@mad.scientist,com > wrote:
> Especially with promo financing involving returns......?

Never had a problem even when buying 12months same as cash.

Greg

Reply from: Derek Tearne
Date: 02 Apr 2008, 22:26
Re: Has anyone on this group ever gotten a raw deal at Sam Ash Music?

Benj <bjacoby@iwaynet,net > wrote:

> So they are quite a bit better than the old days but getting quite a
> bit less of my business. One further reason for departure is the
> appearance of the "no guns" signs in the window forbidding CCW in the
> store. I presume the morons think that the sign is going to make some
> criminal stop and say, "Oh gosh! I can't rob this store! No guns are
> "allowed" in there!" Sheesh. They sure aren't about to take
> responsibility for my personal safety inside their "gun-free" store.

Guns and 'yet another teenager badly slapping the bass' are generally
incompatible.

There have been several occasions in music shops where I've wished I
could use a gun on some of the other patrons. I'm sure the shop
assistants feel even more driven to violence.

I can imagine that if guns were encouraged in Sam Ash it would be like
the OK Corral by noon most weekends.

--- Derek

--
Derek Tearne - derek@url.co.nz
Many Hands - Trans Cultural Music from Aotearoa/New Zealand
http :// www .manyhands.co.nz/


Reply from: Benj
Date: 03 Apr 2008, 09:54
Re: Has anyone on this group ever gotten a raw deal at Sam Ash Music?

On Apr 2, 4:26 pm, de...@url.co.nz (Derek Tearne) wrote:

> Guns and 'yet another teenager badly slapping the bass' are generally
> incompatible.
>
> There have been several occasions in music shops where I've wished I
> could use a gun on some of the other patrons. I'm sure the shop
> assistants feel even more driven to violence.
>
> I can imagine that if guns were encouraged in Sam Ash it would be like
> the OK Corral by noon most weekends.

Oh my! You are right! I completely forgot about "Stairway to Heaven"
on Saturday afternoon! YIKES!

But then on the other hand, I haven't noticed Wyatt Earp down the
street at GC yet. (And there actually WAS a teen in there badly
slapping bass the last time I was in there a few days ago!) (Actually
it was TWO teens with one slapping the bass while the other one was
adjusting the knobs on the bass.)

Real reason for gun ban: Protect manager once customer finds out that
back order was canceled while he kept being told for 3 months that it
"wasn't in yet".


Reply from: Lane Baldwin
Date: 04 Apr 2008, 04:13
Re: Has anyone on this group ever gotten a raw deal at Sam Ash Music?


"Igor The Terrible" <igor_the_terrible@mad.scientist,com > wrote in message
news:f5b94f9c-13ee-4905-ac2d-064b95d18122@k13g2000hse.googlegroups,com ...
> Especially with promo financing involving returns......?
>

I can't answer that.. but I can say that my own experience with Sam Ash has
been very good. I've done business with them for many years.

Currently, as Special Projects Coordinator for Eden Electronics, one of my
jobs is to do in-store training for our dealers. I've held numerous training
sessions in their stores, and also at their web facility. I find their staff
to be professional, easy to hang with, and very interested in learning more
about gear. Having talked to several store and regional managers, as well as
a number of executives, including Sammy Ash (3rd generation), I'm very
impressed with their training program, as well as their service ethic.

Every company has problems... but from my experience, Sam Ash is a good
place to do business.
--
Keep Thumpin', Lane...

Ask not what bass can do for you...Ask what YOU can do for bass.
www .laneonbass,com | www .myspace,com /lanebaldwin
www .deeperblues,com | www .myspace,com /deeperblues
www .basstalkradio,com | www .myspace,com /basstalkradio
www .eden-electronics,com | www .myspace,com /edenelectronics




Reply from: Larry
Date: 04 Apr 2008, 14:19
Re: Has anyone on this group ever gotten a raw deal at Sam Ash Music?

I've never had any problems...

-Larry

"Lane Baldwin" <lane@laneonbass.SPAM,com > wrote in message
news:59gJj.27$7Z2.0@newssvr12.news.prodigy,net ...
>
> "Igor The Terrible" <igor the terrible@mad.scientist,com > wrote in message
> news:f5b94f9c-13ee-4905-ac2d-064b95d18122@k13g2000hse.googlegroups,com ...
>> Especially with promo financing involving returns......?
>>
>
> I can't answer that.. but I can say that my own experience with Sam Ash
> has been very good. I've done business with them for many years.
>
> Currently, as Special Projects Coordinator for Eden Electronics, one of my
> jobs is to do in-store training for our dealers. I've held numerous
> training sessions in their stores, and also at their web facility. I find
> their staff to be professional, easy to hang with, and very interested in
> learning more about gear. Having talked to several store and regional
> managers, as well as a number of executives, including Sammy Ash (3rd
> generation), I'm very impressed with their training program, as well as
> their service ethic.
>
> Every company has problems... but from my experience, Sam Ash is a good
> place to do business.
> --
> Keep Thumpin', Lane...
>
> Ask not what bass can do for you...Ask what YOU can do for bass.
> www .laneonbass,com | www .myspace,com /lanebaldwin
> www .deeperblues,com | www .myspace,com /deeperblues
> www .basstalkradio,com | www .myspace,com /basstalkradio
> www .eden-electronics,com | www .myspace,com /edenelectronics
>
>
>


Reply from: dolphstarbeam@hotmail,com
Date: 04 Apr 2008, 10:30
Re: Has anyone on this group ever gotten a raw deal at Sam Ash Music?

On Mar 31, 8:58=EF=BF=BDpm, Igor The Terrible
<igor_the_terri...@mad.scientist,com > wrote:
> Especially with promo financing involving returns......?

I dunno, but Sam Ash got a raw deal when it moved into Mulay's
neighborhood.

The poor sales guys have to put up with his "playing" 8-10 hours a
day.


Reply from: Dave Curtis
Date: 04 Apr 2008, 17:30
Re: Has anyone on this group ever gotten a raw deal at Sam Ash Music?

On Tue, 1 Apr 2008 21:35:04 -0700 (PDT), Benj <bjacoby@iwaynet,net >
wrote:

>On Mar 31, 11:58 pm, Igor The Terrible
><igor_the_terri...@mad.scientist,com > wrote:
>> Especially with promo financing involving returns......?
>
>Sam Ash has long been one of the worst run places I know. I've bitched
>all over the internet about it. However, I don't know if my bitching
>was noticed or not but they run a MUCH tighter ship these days. In
>the old days they had great loss-leader buys. They had demonstrator
>specials you could pick up for a song. They had service that sucked
>so bad no service would have been an improvement. They never even
>bothered to put price tags on anything! It made buying strings a REAL
>"conversation"! In short I bought a TON of crap there at great prices.
>But you had to have rules. Like "No backorders EVER". Case in point. I
>backordered something. Kept asking about it. They kept saying "it's
>not in yet", until FINALLY I started yelling for the manager who
>actually checked the order and discovered it had been cancelled. Why?
>Well the sales guy who took the order quit and "policy" was that when
>a sales clerk quit they simply cancelled all his backorders. And of
>course they never bothered to tell the customers. Swell!
>
>Well, after years of bitching all that seems to have changed. Haven't
>had any great loss-leader buys for years. Never have any demos on
>sale. They actually put price tags on things now and you actually can
>sometimes get someone to wait on you and take your money. Of course
>the fact that the new GC raided SA and grabbed all the best sales
>staff has not helped. My last experience was an import Carlo Robelli
>12 string guitar. $129. Very sweet buy! (even though most Carlo
>Robelli instruments tend to be pure crap) I get it and there is this
>huge saw cut through one of the frets! Clearly a defective
>instrument. I haul it back. They dug a new one out of the back in an
>instant no questions asked. The only kick in the teeth was that the
>very next day the guitar went on sale for $99! Well I thought they
>would match the price if you found it someplace cheaper? No dice. I
>didn't press it because I just got a whole new guitar. Still I have
>gone there and done the "cheaper place" thing and when they ask me
>"which place has it cheaper?" I say "Sam Ash" and have them go to the
>on-line price! And they give to me!
>
>So they are quite a bit better than the old days but getting quite a
>bit less of my business. One further reason for departure is the
>appearance of the "no guns" signs in the window forbidding CCW in the
>store. I presume the morons think that the sign is going to make some
>criminal stop and say, "Oh gosh! I can't rob this store! No guns are
>"allowed" in there!" Sheesh. They sure aren't about to take
>responsibility for my personal safety inside their "gun-free" store.
>The Sam Ash management just has NEVER figured out what running a
>business is all about! I am talking here about the chain operations
>not the New York store. I was afraid that when the new owners took
>over GC, that they'd be the next "Sam Ash" but so far that hasn't
>occurred. I'm still cautious though.
>

Read the fine print:

"emplyees only"

Reply from: Stephen Cowell
Date: 04 Apr 2008, 17:42
Re: Has anyone on this group ever gotten a raw deal at Sam Ash Music?


"Dave Curtis" <dbaudiotech@roderunner,com > wrote in message
news:6cicv3d2erf0hruee2m6dqe5n4bm5u8ei7@4ax,com ...
> On Tue, 1 Apr 2008 21:35:04 -0700 (PDT), Benj <bjacoby@iwaynet,net >
> wrote:

...

>>One further reason for departure is the
>>appearance of the "no guns" signs in the window forbidding CCW in the
>>store. I presume the morons think that the sign is going to make some
>>criminal stop and say, "Oh gosh! I can't rob this store! No guns are
>>"allowed" in there!" Sheesh. They sure aren't about to take
>>responsibility for my personal safety inside their "gun-free" store.
>>The Sam Ash management just has NEVER figured out what running a
>>business is all about! I am talking here about the chain operations
>>not the New York store. I was afraid that when the new owners took
>>over GC, that they'd be the next "Sam Ash" but so far that hasn't
>>occurred. I'm still cautious though.
>>
>
> Read the fine print:
>
> "emplyees only"

Hey, don't rain on the the rabid rant! Talk about buzzkill...
you mean the policy is the same as any other business?

AFAIC, Sam Ash is the best place to buy in bulk... they'll
wheel and deal. I got four SM58 with 50' cords for $75/pc...
a decade ago (still! good price...).
__
Steve
.






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