Re: Has anyone on this group ever gotten a raw deal at Sam Ash Music?On Wed, 2 Apr 2008 07:10:22 -0700 (PDT), The Bishop
<Convery.Kevin@gmail,com > wrote:
>On Apr 2, 12:35 am, Benj <bjac...@iwaynet,net > wrote:
>> On Mar 31, 11:58 pm, Igor The Terrible
>>
>> <igor the terri...@mad.scientist,com > wrote:
>> > Especially with promo financing involving returns......?
>>
>> Sam Ash has long been one of the worst run places I know. I've bitched
>> all over the internet about it. However, I don't know if my bitching
>> was noticed or not but they run a MUCH tighter ship these days. In
>> the old days they had great loss-leader buys. They had demonstrator
>> specials you could pick up for a song. They had service that sucked
>> so bad no service would have been an improvement. They never even
>> bothered to put price tags on anything! It made buying strings a REAL
>> "conversation"! In short I bought a TON of crap there at great prices.
>> But you had to have rules. Like "No backorders EVER". Case in point. I
>> backordered something. Kept asking about it. They kept saying "it's
>> not in yet", until FINALLY I started yelling for the manager who
>> actually checked the order and discovered it had been cancelled. Why?
>> Well the sales guy who took the order quit and "policy" was that when
>> a sales clerk quit they simply cancelled all his backorders. And of
>> course they never bothered to tell the customers. Swell!
>>
>> Well, after years of bitching all that seems to have changed. Haven't
>> had any great loss-leader buys for years. Never have any demos on
>> sale. They actually put price tags on things now and you actually can
>> sometimes get someone to wait on you and take your money. Of course
>> the fact that the new GC raided SA and grabbed all the best sales
>> staff has not helped. My last experience was an import Carlo Robelli
>> 12 string guitar. $129. Very sweet buy! (even though most Carlo
>> Robelli instruments tend to be pure crap) I get it and there is this
>> huge saw cut through one of the frets! Clearly a defective
>> instrument. I haul it back. They dug a new one out of the back in an
>> instant no questions asked. The only kick in the teeth was that the
>> very next day the guitar went on sale for $99! Well I thought they
>> would match the price if you found it someplace cheaper? No dice. I
>> didn't press it because I just got a whole new guitar. Still I have
>> gone there and done the "cheaper place" thing and when they ask me
>> "which place has it cheaper?" I say "Sam Ash" and have them go to the
>> on-line price! And they give to me!
>>
>> So they are quite a bit better than the old days but getting quite a
>> bit less of my business. One further reason for departure is the
>> appearance of the "no guns" signs in the window forbidding CCW in the
>> store. I presume the morons think that the sign is going to make some
>> criminal stop and say, "Oh gosh! I can't rob this store! No guns are
>> "allowed" in there!" Sheesh. They sure aren't about to take
>> responsibility for my personal safety inside their "gun-free" store.
>> The Sam Ash management just has NEVER figured out what running a
>> business is all about! I am talking here about the chain operations
>> not the New York store. I was afraid that when the new owners took
>> over GC, that they'd be the next "Sam Ash" but so far that hasn't
>> occurred. I'm still cautious though.
>
>So...you won't go anywhere you can't be strapped?
>
>That ever get in the way at a gig, or is that what ankle holsters are
>for?
No. Use an amp holster for that.