Is it just me or is anyone else on the same page with me!
The BA website is so darn difficult to use and the link to book and
upgrade a ticket in Executive Club section has been broken for ages!
And I am just amazed how limited their telephone hours are for booking
tickets and how long the wait is to reach a reservations agent.
I switched from United to save miles with BA so I can upgrade and fly
on a business cabin with flat beds but man oh man, I am starting to
think it was a mistake! It seems you have to book a certain type of
fair to even earn a point for each mile flown and upgradeable tickets
are twice the cost compared to United.
Where am I going wrong?!!!
What is the best airline with flat beds in business and an easy
Frequent Flyer program?
Oh and one other complaint: To find contact information on BA.com, I
have to click 5 places before I can find US reservation number. How
can a site be so darn hard to use for such a major airline?
First Voyager (and last on BA!)