Re: Goodyear tiresMegan Zurawicz <listpig@sbcglobal,net > wrote in
news:C4B631C7.5280%listpig@sbcglobal,net :
> What concerns me here, based on what I'm reading, is this (based in
> part on Vickers' and Earnhardt's comments on the tire testing here
> that I watched in April:
>
> Goodyear knew that their Indy tire would not, in April, last more than
> five or six laps on the right side of the car. They chose, in
> response to that information, to assume that changing variables such
> as # of cars on the track, differences in temperature, differences in
> amount of rubber laid down on the track, would somehow miraculously
> "fix" the problem without human intervention.
>
> They were wildly wrong, obviously.
>
> I'm sure there are variables here I'm not aware of. But the idea that
> a company with an exclusive contract to provide a particular piece of
> equipment could discover major problems in testing that piece in a
> particular context (this track) and simply respond by assuming that
> the problems would go away in non-test circumstances is disturbing,
> and certainly would lead to some questioning whether or not they take
> that exclusive contract seriously, or whether thought should be given
> to awarding it elsewhere.
>
> It's not that they got it wrong: under the best of circumstances I'm
> sure that can happen. It's that it appears that they had all the
> evidence in the world in advance that they were in the process of
> getting it wrong, and chose to discount that evidence.
I would agree with every word you said, Megan. As an engineer
myself, I can say that what Goodyear appears to have done is not
what any engineer would call competent engineering. You simply
don't do a test, observe a failure, and then say "well, maybe
it'll be different next time". That's not how engineering works.
If you see a failure, as an engineer your whole instinct is to
understand it and correct it, and to keep testing and trying
until you do understand it.
The whole thing smacks of cost-cutting, like Goodyear's management
said "this problem is going to cost money and time to fix, and
we don't want to spend the money". So rather than invest any
money in doing it right, they crossed their fingers and hoped
that what they had would be good enough, sorta, maybe. And they
got burned.
You see this a lot when technology companies get run by non-tech
people. I have no idea who runs Goodyear, but I'd be willing to
bet it's a bunch of MBAs and business school grads, who don't
understand their technology and can't make an intelligent decision
about spending money. So they cut costs where they shouldn't,
and eventually disaster ensues.
Couldn't, in my opinion, have happened to a more deserving bunch.
John