Re: Serif Photoplus free offer details....
"KGB (KGB)" <FedUpWithSpam@NoEmailAddre.ss> wrote in message
news:46dfd75c.10452546@news.enta,net ...
> On Wed, 05 Sep 2007 11:41:03 +0100, Adrian C <email@here.invalid>
> wrote:
>
>>wohwagen wrote:
>>>
>>>> Serif are currently giving away 5 of their older programmes for
>>>> absolutely
>>>> nothing (you pay 89p for the CD & P&P) They make a half-hearted
>>>> attempt
>>>> to sell you the latest version when you telephone them for the free
>>>> software - but that's it.
>>
>>The down side - and I have this verified here - is that Serif readily
>>sell name and address details of applicants to junk mail outfits. If you
>> do order the (mostly worthwhile!) software, make it clear to them that
>>you don't want your postal mailbox spammed.
>>
>>--
>>Adrian C
>
> Hi
>
> The other downside in my experience is that whilst the software is
> very good and the retail products reasonably priced, the company
> itself is very, very, hard sell.
>
> The free offer (whilst genuine) is basically a ploy to get you on the
> end of a phone by giving away out of date software so they can try and
> sell you their latest offering. Phone the contact number and, far
> from being half-hearted, they will go to any lengths to persuade you
> to upgrade to the latest product - or perhaps I was just unlucky.
>
> The last couple of times I have phoned Serif for the activation code
> for a free download, the latest product started around £100 (special
> price as an existing customer, Sir). When I said I was only
> interested in the free product, the price dropped, eventually
> bottoming out at around £25 (I have just had a word with my supervisor
> and he is prepared to offer a very special price just for you...).
> When I still refused, they got quite abusive and came very close to
> accusing me of ripping them off by only ever using their free programs
> (not actually true - I have bought Serif software on more than one
> occasion in the past). When I stuck to my guns, insisting that all I
> wanted was the activation code for the free download, they eventually
> gave me it, after threatening to bombard me with sales calls for not
> upgrading (I never actually received any further sales calls from
> them, so obviously they were bluffing). I came very close to reporting
> them to Trading Standards.
>
> Having said that, I have been using Serif products from the mid 1990's
> and find them extremely good - especially the free ones!!!! Dealing
> with the company on the phone however is another matter - just grit
> your teeth and keep reminding yourself that the software is free. To
> be quite fair, I haven't had my postal mailbox spammed with the
> exception of a "special offer" letter from Serif a couple of times a
> year.
>
> By the way, if you visit < http :// www ,fr eeserifsoftware,com /> you will
> find most of their earlier software as free downloads. Just remember,
> when you do phone for the activation code, stick to your guns and
> don't let them bully you.
>
> Regards
> KGB
>
Serif stuff, esp the early stuff, is quite simply, SHITE.