Re: B&H puts another local camera store out of business (with my help, unfortunately)Wow, I don't know where to start. Retail is not about the
lowest price and has never been about the lowest price. A
mail order or online store simply doesn't have the overhead
that a retail store has and can sell on a much lower margin.
BUT: Try getting a couple more rolls of 120 BW on Saturday
afternoon to complete a job from your online buddy.
OR: talking them into special ordering a new kind of film
just so you can try a couple of rolls.
OR EVEN: trying camera after camera on a Saturday, with no
intention of buying, just to satisfy your curiosity.
TRY TO FIND: online free classes for new camera users.
Service and added value is the retailer's ally, try that big
far-away box. BTW my retailer always had a return privilege
and would handle warranty service for me. As well as
shipping for out of warranty repairs. They still folded
since there were jerks that ran them out of business based
only on price.
darkroommike
=(8) wrote:
> Thats the problem with local shops they don't feel that they have to
> compete with the places on the internet. A local store here closed up
> after nearly 50 years because they didn't feel they had to compete. They
> sold everything at suggested retail, all sales were final even if a
> product was defective they wanted you to deal with the maker, etc. I
> told them that they can do that and stay in business and they couldn't
> now they are gone.
>
> We have one more store here a Shutterbugs they charge suggested retail
> for nearly everything, they too didn't have a return policy until I
> e-mailed them and told them that without a return policy I would have to
> continue to shop online so they now have a 15 day return policy though
> the stress that it isn't to be used to buy something, test it out and
> then return it if you don't like it. It is incase there is something
> wrong with the item (defective).
>
> It floors me how many local stores simply don't get it. I will always
> shop online when I can get a better deal. They need to understand this
> or they go bye bye plain and simple. I have no sympothy for businesses
> this stupid. This is a global world now when it comes to shopping we
> don't have to put up with high priced local stores with poor customer
> policies, support and before sale support. Screw'em is what I say if
> they can't keep up or are too worried about the extra couple of bucks.
>
> =(8)